branding
Attention Entrepreneurs: A Maverick Mindset is Brand Candy
November 15, 2011
Best known for her individualistic expertise when it comes to coaxing out the real emotional power in brands to spike the bottom line, Mary van de Wiel [alias: Van] is CEO and Brand Anthropologist of Zing Your Brand & Co., a New York-based creative brand consultancy, laboratory and workspace. Dubbed Master Provocateur by clients and media alike, Van brings a highly-eclectic perspective to branding whether as weekly host of NY Brand Lab Radio, leading the quarterly NY Brand Lab Workshops, speaking, consulting, blogging or producing the Brand Reinvention Summit. For 15 years, Van ran her own global branding shop with offices in New York and Sydney, Australia with Fortune 500 clients across four continents. She’s written for Entrepreneur.com, Dan Schawbel’s Personal Branding Blog,and been featured in Investor’s Business Daily, Reuters, VOGUE and Entrepreneur Magazine. She is the author of soon-to-be-published Dead Brand Walking. Follow Van on Twitter @maryvandewiel or download her free audio, 7 Creative Secrets to a Wickedly Bolder Brand as well as two free ebooks (How to Score your Business Brand and Raise the Pulse of your Brand).
We all know what an oxygen-starved brand looks like, right? You can spot one a mile away. The lights are out, so to speak. Well, if you have a hunch your personal brand might need even a bit of resuscitation today, adopt a maverick mindset. After all, in this economy, brands thrive on a sweet cocktail of eclectic thinking, a provocative point of view and the desire to stake out your territory like no other. To shift your mindset so your brand can revive itself—and flourish—I’m putting three ideas on the table to get you started:
#1: Start wearing the hat of brand maverick OK. What’s a brand maverick? Here’s my pocket version definition: (i) a nonconformist who prefers taking an independent stand; (ii) a master of making a mark on the world; (iii) an innovator with a desire to do things their way; (iv) an individual who challenges the status quo; (v) a risk taker who pushes harder than most.
Take Richard Branson, for example, the quintessential Brand Maverick. Overseeing his Virgin brand of 360+ companies, Branson’s willingness to pay attention to building his high-energy brand is pretty clear. What’s more, he’s having a blast along the way. (Just look at that twinkle in his eye!) Apple’s Steve Jobs is another Brand Maverick – although less flamboyant than Branson. An innovator who is changing the world, Jobs has that behind-the-scenes maverick personality. FYI Brand Mavericks are not required to parachute jump out of planes or live out loud on a regular basis. It just depends on what your particular personality craves.
Ask Yourself: Are you willing to put on the hat of Brand Maverick? It involves a conscious decision to look at your brand through a fresh, new lens. It’s about taking a more provocative approach. Ditch those traditional methods of doing things that don’t work for you anymore. What’s going to take you out of your comfort zone? Do it. Make it a conscious habit for five days. Then watch what happens.
#2: Think of your brand as a dynamic, living organism Consumer psychologist and brand strategist Mark Rodgers talks about brands as dynamic, living organisms, and the importance of creating healthy and highly-functioning brands. You need to create the conditions for growth, and that requires being nurturing, congruent, empathetic and having integrity. Paying close attention to your brand as it grows and evolves is key, and you have to evolve, too—right along with it.
Ask Yourself: When’s the last time you nurtured your brand? Are you paying particular attention to the dialog your brand is having everyday—whether it’s with your raving fans, employer or clients? Are you aware of the hidden messages that your brand is expressing on a daily basis? Brands are a bit like puppies, you know. They need constant attention, affection and pats. They also need a firm hand, too. How are you nurturing and nourishing your brand today?
#3 Have more fun with your brand I can always spot a brand with low energy levels or a dark cloud hanging over it. It’s a clue that tells me that the “guardian” behind the brand is not engaged, motivated or inspired. Let’s face it—not a great strategy. I’d say most people like to work/play with others who are open, energized, have a relaxed sense of humor, and enjoy life and living to the max. You? Let’s look at Pentagram, for example, a global brand that loves having fun. Pentagram is a 2D-3D design firm with offices in London, New York, San Francisco, Austin and Berlin. They’ve created this microsite where you can check out what kind of font your personality is. While you’re on the site, think about the kind of fun you could be having with your brand. (My personality type? Cooper Black Gothic.) Note: There is only four simple personality questions, and make sure you keep the sound on!
Ask Yourself: How much fun are you having with your brand right now? If you’re not, go back to the drawing board and remember what inspired you to create your brand in the first place. Probe deep. Be honest. Because the more fun you’re having, the more others will turn their heads in your direction and follow you. Be the real master of serious play. It’s magnetic and powerful stuff, and just part of the joy of wearing the hat of the Brand Maverick.
Now, will all Brand Mavericks please stand!
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Giovanny Bristol
from Giovanny Bristol on Mon, 2011-12-12 08:53Great article post.Much thanks again. Want more.
Toni Lesko
from Toni Lesko on Wed, 2011-12-07 19:26I appreciate you sharing this blog article.Much thanks again. Will read on...
Grow Your Business with a Book?
December 16, 2010How a book can expand your client base and establish you as an expert
How do you stay competitive and differentiate your company or brand at a time when cutting through the noise is harder than ever? To get consumers to take notice of you over your competitors, you have to not only demonstrate your knowledge and expertise—you also have to broadcast it.
A book is a great medium to integrate credibility and intellectual capital into your current branding and business development efforts. It acts as a persuasive advertisement for your business, your consulting services, or your personal expertise. When you pick up a good-looking book on management (or sales, or health, or leadership) that’s sitting on the shelf at an airport bookstore, you automatically attribute a certain amount of credibility to that author. A book helps speakers, consultants, and business owners differentiate themselves and their brand from all the other companies out there doing the same thing.
Is a book a good next step for building your brand or growing your business? Here are a few factors that may point to “yes”:
- You’re a consultant in leadership, management, sales, or customer service, and you have years of experience in the business and want to make yourself more visible to potential clients. A book may be a good way to share your take on best practices or new approaches based on your experience.
- You’re a health professional, MD, dietitian, or fitness expert, and you want to publish your winning methods, breakthrough research, or health plan while simultaneously building a wider platform for your services and products.
- You’re a marketer, publicist, or social media expert, and you already have a following online. A book is a logical extension of the platform you’ve already built, and you can pass along your knowledge to other marketers while opening up a new channel of communication for your brand.
These are not the only folks who may consider becoming authors, and there is a wide array of circumstances that may prompt someone to write a book. Other alternative options for sharing your expertise that you may consider are
- Creating white papers or case studies
- Starting a blog or a newsletter
- Producing booklets, workbooks, or pamphlets on your industry or topic of expertise
Though these type of products won’t have the reach of a book, they all provide useful content that you can distribute to current and prospective clients.
For more on books as a branding tool, check out this article from the personal branding blog.
How to Write and Pitch Articles
August 10, 2010 Serving as an expert source and writing articles is an excellent way to build your credibility and promote
your brand. Not only does it get you more publicity, but articles are also a great tool for connecting with potential clients and acquiring speaking engagements. Articles are quick, informative, and can be included in a speaker’s press kit or given as a freebie to clients.
To develop a database of articles, start by making a list of topics you can speak on, such as “10 Things Every Leader Should Know” or “5 Ways to Improve Your Health While on the Road.” Don’t worry if you can only think of a few. This list will grow as your career continues and as you research more outlets for your ideas.
Next, identify publications that cater to your audience and that submit freelance articles. Look on the publication’s website for the submission guidelines; it is important that you follow these to the letter. Ignoring guidelines is usually grounds for an automatic rejection and does not present you in a professional light.
Here are a few more tips for developing and submitting articles:
- Make your articles concise and actionable.
- Use startling statistics or third-party facts to support your ideas.
- Tailor your article to the publication’s tone and audience. This may mean switching out certain terms. For example, you can substitute the term “customer” with “patient” if you are submitting an article on marketing to a medical publication.
- Leave out the self-promotion—that’s what your bio is for.
Above all, provide value. If your articles don’t have substance, not only will no one want to read them, but media professionals will not want to print them either.
If you’re a nonfiction or business author, it’s easy to repurpose some your book content into an article. Simply pull out a page or a few paragraphs that focus on a central topic or concept and add an appropriate introduction or summary.
There are also many options for submitting articles for content syndication on the Internet. Content syndication can benefit your website’s search-engine ranking and enhance your web presence. Here are a few syndication resources:
Free Resources:
http://e-articles.info/ This free article directory provides useful free articles, tutorials, and information resources about various life issues. Subjects include Arts & Entertainment, Finance, Dating & Relationships, Business, Technology, Health & Fitness, Home & Garden, News & Society, Sports, and more.
http://www.articlealley.com/ This site helps authors promote and syndicate their content on a large scale. Web content managers from thousands of partner sites use Article Alley to source free content they can include on their own websites.
http://www.articlesbase.com/submit-articles.php Similar to e-articles.info and Article Alley, Articles Base allows authors to submit articles to a comprehensive database. Articles Base is unique in that it includes an author bio box where you can promote your own webpage and personal brand.
Paid Resources:
http://www.isnare.com A $2-per-article submission charge makes syndication available to 1000+ websites.
http://www.rcplinks.com/Article_Submission.htm $25 for 100 links to your article.
Rules when submitting articles to content syndication services:
#1: No links allowed within the body of the article.
#2: No promotion of your company or book within the article itself.
#3: Links promoting your Amazon page or book website should live in the bio or “about the author” section. Use links sparingly in this section as an article will often be rejected if there are more than three.
How to Build a Tribe of Followers
You may have heard your book publicist or another marketing guru talk about the importance of building a “tribe.” This doesn’t mean traveling to a secluded island and recruiting a selection of indigenous craftsman to start a new culture. A tribe is a devoted group of followers, people who believe in your idea, values, and message and who participate in a community with other followers and evangelize your efforts as an author.
Why do you want a tribe? Because they are your consumers, advertisers, research and development team, and marketers all rolled into one. They help you grow your brand, hone your message, and create an ongoing relationship of service and value—not to mention that it is direct purchases from this group and their referrals that drive the majority of your sales, both of your book and of any other services you offer.
So, now you know what a tribe is and why you need one. But how do you get one? Start by doing the following:
- Provide value: People don’t follow self-serving rhetoric or empty ideas. They follow trusted advisors, information sources, and value-based ideas they can believe in. Build on the ideas in your book and your message as an author, and grow your value by continually providing your readers with tools and information they need.
- Provide community: Tribes thrive on community. So, establish forums, blogs, and other ways in which followers can interact with you and each other. Start conversations based on topics in your book, and even gather new ideas for follow-up books and seminars.
- Provide content: People are always looking for what’s in it for them. Provide free information, resources, and tips to help them improve their lives, and people will follow you. This content could be a repackaging of material from your book, but it should also at times go beyond what you’ve already written. With every post, interaction, and article, give your readers something they can really sink their teeth into.
- Tell people about it: It doesn’t do any good to lay the groundwork for your tribe and then never promote it. Get involved in social media, networking groups related to your industry, nonprofits, and communities both online and off. Mention your efforts, share free resources, and entice people to connect with you and your tribe.
Building a tribe takes time, so be patient. Above all, building a tribe means sticking to a clear and consistent message and continually providing value, without asking for anything in return. It will pay off in the end, not only in terms of followers, but also in terms of book sales.
Here are also some additional resources to help you with your tribe-building efforts:
Trust Agents by Chris Brogan
Tribes by Seth Godin
For Sale: The Price of Advertising in Books
November 9, 2006
Is there a place for product placement in books? With advertisers’ ever-increasing fears about the demise of the thirty-second TV spot, product placement has become a more and more popular way of promoting consumer goods, whether we’re aware of it or not. Books have mostly remained an untapped resource for advertisers, but readers are aware of brands in books. And some publishers and marketers are starting to explore the possibilities that can create.
Product placement, in its simplest form, is an advertising tactic in which a real product is placed in the context of a television show, movie, video game, or book as the result of an exchange between an advertiser and a media client. Showing a product in entertainment media can produce results. One of the most famous product placements occurred in E.T., the Extra-Terrestrial. Reese’s Pieces were used in a pivotal scene; sales of the candy increased by 65 percent. Product placement is controversial, however, because often nothing marks the difference between paid advertising and entertainment content.
In movies and television, the trend has been gaining steam for a long time. But in books, the controversy over product placement started just a few years ago. In 2001, author Fay Weldon was paid by Bulgari to mention the famous jeweler twelve times in her novel The Bulgari Connection. Recently, Jordan Weisman and Sean Stewart, authors of Cathy’s Book, included a mention of a specific type of Proctor and Gamble’s Cover Girl lip gloss in the book. In return, P&G advertised Cathy’s Book on its teen website, BeingGirl.com. No monetary exchange, just your basic I’ll-scratch-your-back-if-you-scratch-mine. Simple, right? Wrong. Many object to this case in particular because the book is aimed at a young—and presumably less jaded—audience.
However, adult chick lit thrives on unpaid (we think) homage to designer treads like Prada and Jimmy Choo. If we are already promoting brands and products in adult contemporary fiction, then it’s inevitable that young adult fiction will follow suit. If it does, does it matter if the promotion is paid for?
In a report published by Scholastic, 46 percent of teens ages 15–17 are low-frequency readers. They say the number one reason they don’t read is that they can’t find anything that interests them. Product placement could conceivably help close that gap, if corporate marketers can pique interest in a book through means unavailable to a publisher. And if that can help get teens reading, it’s unlikely many publishers will complain.
For more information about this topic from both sides of the spectrum, check out Commercial Alert and Wikipedia's article on product placement.
When Ugly Works: Bad Book Covers
October 26, 2006
Who Moved My Cheese?, Rich Dad, Poor Dad, Chicken Soup for the Soul—their covers make self-respecting graphic designers cringe, yet they have astronomical sales. It’s common sense that attractive covers invite book shoppers and ugly covers repel them— so why do these unsightly titles consistently outsell their better-looking shelfmates? (And why do their creators keep producing similar-looking books?)
The simple answer is that, in a hypercompetitive, overcrowded market, branding trumps beauty.
What Is a Branded Book?
What exactly is a “branded” book? Well, a successful brand must be
- memorable,
- easily recognizable,
- attention-grabbing,
- and distinct from its competition.
But branding is more than a look based on a typeface, a color combination, or a trim size. These are merely symbols of a solid brand. In essence, branding is a perception. A branded book is perceived as having something special that nothing else can offer. When someone who knows the Chicken Soup brand walks into a bookstore to purchase an inspirational book for her teenager, she doesn't say, "Can you tell me where I might find an inspirational book for my teenager?" She says, "Do you have a Chicken Soup book for teenagers?"
A brand is an implied promise to the consumer that they'll consistently receive a particular experience. This is why publishers don't like authors to change their writing styles or cover designs too much, because change might upset the consumer who feels that the author’s brand hasn't delivered. This is especially true for nonfiction and genre fiction. Think of Sue Grafton’s A Is for Alibi series—even if you only saw R Is for Ricochet, you’d immediately know B through Q were also available, all with the same suspense trademarks. And you’d know what you’d expect them to look like.
A consistent look tells the consumer that your new book has the same or more merit than your previous book. But that still leaves us with the question of why so many successfully branded books look so bad.
How Ugly Books Are Born
The typical scenario goes like this: Author writes book. Book becomes huge seller. Book goes into reprint many, many times, keeping the same cover for recognizability’s sake. Author writes second book. To capitalize on the success of her first book, she and her designer develop a similar cover. By this time, trends have changed, and the original cover and title are out of date.
But that doesn’t really matter. Or, more accurately, it doesn’t matter as much as the brand equity the first book has gained over the ensuing years. The look and title may not be attractive by the day’s standards, but they are familiar and capitalize on consumer loyalty. The publishers aren’t relying on the cover to attract a consumer—they’re using it to remind the consumer.
That’s why so many “ugly” books are installments in powerful, consistent series—because the customer remembers and recommends the first book and associates it with the following books. If the first book doesn’t build a significant base, the design is much less likely to be repeated, and there’s little danger of it going out of date.
Why Their Brands Won’t Work for You
Many people see the ways brands work for well-known series and decide that’s the look they want for their books, too. But your book’s content is original, and it deserves a cover tailor-made to market its unique message. Imitation is not branding. Nor is it a sound strategy for marketing a book in an overcrowded industry. A copycat cover may do more harm than good by making a book indistinguishable from its competition.
Do what the bestsellers did: Take a great book, give it a unique look, and never disappoint your customers. Take the lead and soon enough others will want to copy you.
How to Brand Your Book
STEP 1: Create a great product.
STEP 2: Figure out what makes your brand unique and stick to it.
STEP 3: Be consistent in marketing your brand. All aspects of your brand need to communicate one core message. Your book’s content and visuals need to back that message up.
STEP 4: Deliver on the brand. Consumers are fickle. If you disappoint them, you'll lose them. Whatever your brand image, make sure that it signifies quality.
STEP 5: Continue to evaluate, build, and refine your brand. The only way you'll know you're doing it right is by the success you achieve. Trends come and go. Amend your look only when what you have in the bookstore is inconsistent with your brand.
3 Hot PR Tools for the Budget-Conscious Author
May 31, 2006
Public relations, or PR, plays an integral role in the success of any author trying to increase book sales and visibility in the marketplace. No longer the ugly stepsister to advertising, PR has changed its image and is on the rise. For the budget-conscious author, PR is usually the most cost-effective solution for maximum market penetration. Use the tools below to keep your money in your pocket and your book on the shelf:
1. Online Alternatives
Everyone has a story to tell, a message to promote, and a product to push—and they’re using online media sources to do their bidding. If you aren’t blogging, vlogging, podcasting, or even Googling yourself on a regular basis, then you need to jump on the bandwagon. Americans create an average of fifty thousand blogs a day. That means every twenty-four hours your competitor may be creating a blog to sell his or her message.
The Internet provides a way to promote your message on a global scale, with the ability to reach an unprecedented percentage of the population. According to Redbooks.com, Coca-Cola spends approximately $2.16 billion a year on traditional advertising around the world. New Line Cinema spent less than .5 percent of that amount to promote its new movie Snakes on a Plane. Starting in January of 2006, New Line Cinema started blogging about their new movie and has created a huge cult following. Consumers have since created external blogs and podcasts, all for a movie that will not be released until August and that no one has seen. This same pre-release hype can be applied to authors. Use the popularity of online alternatives to promote your book before the release date. Start a blog and get your blogging friends to write about your book. If Snakes on a Plane can get a cult following, maybe your book can, too.
2. Wham! It’s WOM!
If you follow trends in fashion and retail, then why not follow trends in the world of PR and marketing? Leading the pack of new trendy services offered by marketing and PR agencies is Word of Mouth, or WOM, promotions. WOM starts by eliciting the help of others, often called WOM agents, to spread positive buzz about your product, ultimately leading to the creation of brand ambassadors. How often have you read a book because a friend personally thought you would enjoy it? Probably more times than you can remember. Creating brand ambassadors will help spread the message of your book through your personal network and the networks of your ambassadors. The eMarketer/WOMMA report stated that 43 percent of marketers plan on conducting WOM campaigns in 2006. Companies such as Microsoft, Volkswagen, and Best Buy have all integrated WOM initiatives into their traditional media campaigns. Entire marketing agencies are dedicated to creating WOM promotions by making WOM agents available for purchase, just like media space. Instead of spending money on agency-created WOM agents, create your own. If you look, you probably already have brand ambassadors. Try checking with your parents, friends, and siblings; they have to like your work, so use that to your advantage.
3. Get Branded
J.K. Rowling. Dan Brown. Both authors represent two of the most powerful brands in publishing. Books, movies, video games, and cross-promotional products are all things associated with them. Creating brands raises positive awareness with any product, service, or message and helps in the creation of positive brand ambassadors. Our culture is built on branding—what’s hot and what’s not. Make yourself part of the hot list and create a brand image that is memorable and lasting. Find where you want your position to be in the marketplace and develop a brand position statement. This way, people will talk about you in the light you want them to when you’re not around.
All of these tools run the gamut of prices. If you’re budget conscious, hire an experienced freelancer to help you. If you have money to spend, hire a full-service agency. It will be more expensive with similar results, but agencies have their own brand awareness and respect in the market. If you want more information about the world of PR, I recommend Full Frontal PR by Richard Laermer and The Fall of Advertising and the Rise of PR by Al Ries and Laura Ries. These books offer great insight into the modern world of PR.