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selling books at speaking events

Selling Your Book Online: How to Compete With Amazon

January 25, 2011

Amazon sells a boatload of books, and a shipload of other stuff. In their quest to become the Walmart of the Internet, they offer a huge range of products and often discount them steeply to get your shopping cart started—and books in particular seem to frequently become loss leaders. This sometimes alarms authors just entering the world of retail book distribution, who suddenly realize that the customer who once bought on the author’s website can now buy the same book faster and cheaper on Amazon.

The discount Amazon places on titles does not affect what an author is paid through his or her publisher, of course, but it can impact how effectively that author can sell product on his or her website.  It’s important to remember, however, that there are at least two types of buyers—those who will just buy the book, and those who are looking for a deeper experience. The buyer who just wants the book will probably not buy it from your author website if it is also available on Amazon. It is definitely difficult to compete with Amazon (or BN.com) for this customer—one-click purchasing, free shipping, and familiarity stack the cards in favor of the online retailers.

Frustrated by Amazon’s dominance, some authors eschew Amazon, trying to keep a product monopoly limited to their website. This is a mistake—you’ll never be able to attract the volume of users or offer the ease of purchase that Amazon does. As the saying goes, it’s better to have 10% of the gold than 100% of the shaft.

However, the buyer seeking a more immersive experience is another story. It’s for this type of buyer that you should sell product on your website—product that offers a deeper experience than just a cheap copy of the book. For example, bundle the book with an audio supplement. Offer a self-assessment or workbook to accompany the book. Consider offering coaching or, better yet, a community where your readers can collaborate and support one another. Use access to assets like podcasts, sample chapters, and exclusive supplementary content as an incentive for newsletter signups. And by all means, put a mention of these available website features at the back of your book. Ultimately, the goal is to capture and stay in front of your reader in a way that enhances their connection with you (read: no spam!) and builds allegiance. Successfully doing so will help you compete not just with Amazon but also with every other author vying for attention (a far more formidable opponent!).

Back-of-Room Sales: When to Do It Yourself and When to Bring in a Retailer

November 3, 2010

There are many reasons why authors choose to self-publish or go with a hybrid model that lets them retain their rights, but one of the most frequently cited reasons is ownership of inventory. Having ownership of their own books allows authors to sell directly to the public at high margins, which is great for entrepreneurial authors interested in back-of-room sales. (In a traditional publishing arrangement, if the author is permitted to sell direct, the contract generally includes a set 40–50% discount for copies the author purchases from the publisher.)

For nonfiction authors who speak frequently, back-of-room sales present a wonderful opportunity not only to sell books but also to sell them for a higher return. An engaged and energized audience will want to bring that excitement home with them, which means you have a group of willing buyers primed and ready to go. At this point, you have to answer the crucial question of how you will go about selling to attendees without missing any opportunities or becoming overwhelmed. To help answer this question, here are the two most common ways it’s done, along with the pros and cons of each option.

Option One: Do It Yourself

The first option is to handle the process of selling books directly to the audience yourself. Like any situation where the middleman is eliminated, you will retain a higher cut of the cover price. This is a great way to earn a higher return per unit, which is enticing for authors who can draw large crowds and who have direct access to their market. On the downside, the time you spend manning a table and taking orders could be spent wooing audience members. There are often potential clients and additional speaking opportunities waiting to be snatched up after a presentation, and missing out on them could mean losing thousands of dollars (and of course, book sales).

There are a couple of other things to consider. First of all, all book sales are great, but only those captured by certain retail outlets are logged into Nielsen’s BookScan, the book industry’s go-to source for tracking the sales history of books. A solid BookScan history is a key steppingstone to additional book deals (and it also affects bestseller status).

Also, you will have to consider how you will process payments such as credit cards and checks.  The hardware, declined payments, and insufficient-funds fees can cost you more time and money, ultimately eating up your profits.

One way to get around this is to employ a tactic used by many established speakers: instead of selling the books at the back of the room, you can include a copy for each attendee in your speaking fee. This way you benefit from direct sales, reach every audience member, and capitalize on networking opportunities after the event without worrying about selling books. You could also circumvent back-of-room sales by offering a discount on orders made through your website or by having your books available through the organization itself.

Option Two: Use a Retailer

The other option is to secure a retailer for your book table and have them handle the entire process. Under this scenario you would receive the royalty laid out in your publishing agreement. Yes, you’ll be making less per copy, but instead of spending your time processing sales, you’ll be securing new speaking engagements, clients, and building rapport with potential word-of-mouth marketers. Also, since a retailer is handling the payments, you don’t have to worry about the cost of facilitating each transaction. The retailer already has safeguards in place and the proper equipment on hand to process payments. In addition, every book sold will be logged into BookScan, adding to your title’s sales history and contributing to an auditable tally of your book’s market appeal and the strength of your platform.

There is no right or wrong way to handle book sales at speaking events. Ultimately, you need to decide which option best fits your needs and goals as an author.

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