How to Get the Health Care You Want

In the labyrinth of modern healthcare, many patients lose out at some time or another to confusion, bureaucracy, inefficiency, and uncaring providers. Without a savvy guide to differentiate good providers from bad, many of these patients are stuck with the luck of the draw when it comes to treating their illnesses. Laura Casey's How to Get the Health Care You Want addresses this problem head-on, with proactive solutions that put the patient or patient's advocate back in control to secure the best available care. This book will help you navigate all the ins and outs of modern medical care with straightforward and helpful steps to improving the quality and efficiency of care. It addresses the topics most readers will be concerned about, such as how to work with uncooperative medical professionals or their staff, how to demystify insurance policies and clinician qualifications, and ways to handle billing errors and insurance disputes. The points are illustrated with stories of the author's or her family's experiences ­ anecdotes that ground the facts in real life and add a personal, conversational tone to the book.