Smart Moves Management

A step-by-step implementation of the sometimes complicated advice from business gurus: In reader-friendly prose, the author draws from the theories of some of the greatest business thinkers in the world, such as Marcus Buckingham, Jim Collins, Stephen Covey, and Peter Drucker.

Techniques that apply to managers and ceos of businesses of any size, in any industry: Smart Moves teaches key milestones such as how to hire right the first time, how to best train team members, and how to build performance consistency throughout a company. Each milestone is broken down into a series of SMART Moves that offer actionable guidelines, such as paying high wages to decrease cost, calculating return on hiring, and measuring the health of a company.

Author used these techniques to transform value financial Services into one of the most successful businesses of its kind: John Thedford used the methods laid out in this book to build worldclass companies that produce first-class results. He grew a chain of three Value Pawn & Jewelry stores in 1994 to Value Financial Services, a chain with 70 locations and over 700 employees.