• February 14, 2017
  • Business & Economics
  • USD $15.95
  • Format: Hardback
  • ISBN-13: 9781626343948
  • Trim: 6.5in × 6.5in


Delivering Innovative Service That Sparkles

Chip R. Bell

Add a Little Sparkle to Your Service
In his newest book on innovative service, bestselling author Chip R. Bell focuses on the importance of delivering the “core” of a service experience in a fashion that is value-unique, not just value-added. In his own words, “Innovative comes from your core; it evokes an experience of genuineness, a sense that its source is deep, not superficial.” This wonderful book offers powerful, practical advice, along with engaging stories of ways a novel service experience can also be one that is profound.